Common questions

Short answers for a long process.

Start here, then follow the linked journey for the full context.

How long does buying a home take?

Finding a home is unpredictable. Once an offer is accepted, exchange often takes roughly eight to sixteen weeks, with completion commonly one to four weeks later. Chains, searches and lending can extend this.

How much deposit do I need?

Some mortgages accept five per cent, but a larger deposit can improve product choice and rates. Keep buying costs and an emergency buffer outside the deposit.

What does a conveyancer do?

They investigate title, order searches, raise enquiries, act for the lender, handle exchange and completion funds, submit tax paperwork and register ownership.

What is the difference between exchange and completion?

Exchange makes the transaction binding and fixes the completion date. Completion transfers the balance and ownership, allowing key collection.

What is gazumping and is it legal?

Gazumping is a seller accepting another offer after accepting yours but before exchange. It is generally legal in England because the first agreement is not yet binding.

Do I need a survey if the lender does a valuation?

A lender valuation protects the lender and may say little about condition. A buyer's survey is separate and chosen according to the building's age, type and condition.

What does SSTC mean?

Sold Subject to Contract means an offer is accepted, but either party can still withdraw before exchange.

What is leasehold compared with freehold?

Freehold normally includes the building and land. Leasehold gives time-limited rights under a lease and can bring service charges, ground rent and restrictions.

What if the survey finds problems?

Discuss serious findings with the surveyor, obtain quotations, then decide whether to proceed, renegotiate or withdraw before exchange.

What if the lender down-values the home?

You may renegotiate the price, add more deposit if affordable, challenge using evidence, or explore another lender. None is guaranteed.

When can the seller no longer back out?

Normally at exchange of contracts. Before that, an accepted offer remains subject to contract.

What is an AIP?

An Agreement in Principle is a provisional indication of possible borrowing. It is useful for offers but is not a guaranteed mortgage.

Who does the estate agent work for?

The seller instructs and normally pays the agent. Buyers should independently verify important claims.

What are property searches?

They are reports used by the conveyancer to uncover planning, roads, drainage, environmental and other legal or location-specific information.

Why do purchases fall through?

Common causes include chain failure, lending problems, survey findings, legal issues, delay, gazumping and changed personal circumstances.

When do I need buildings insurance?

Under many standard contracts the buyer needs cover from exchange. Confirm the exact requirement with your conveyancer and lender.

What is a property chain?

A chain links transactions because sellers need proceeds to fund their next purchase. One delay can affect every link.

How much stamp duty does a first-time buyer pay?

It depends on price and eligibility. Use the calculator with current rates and confirm unusual circumstances with HMRC or an adviser.

What is a LISA and its property cap?

A Lifetime ISA can add a government bonus to eligible savings. First-home withdrawals have account-age, mortgage and current property-price conditions.

Can my family gift my deposit?

Often yes, but the lender and conveyancer need a declaration that it is a gift and evidence showing the source of funds.

What documents will a lender want?

Common requests include identification, address history, payslips, bank statements, tax evidence for self-employment, commitments and deposit evidence.

What happens on completion day?

Mortgage and buyer funds move through the conveyancers. Once the seller's conveyancer confirms receipt, the agent can release keys.

Do I pay SDLT myself?

Usually your conveyancer collects the amount, submits the return and pays HMRC after completion. Confirm it was filed.

What if my mortgage offer expires?

Ask the lender or broker early about an extension. The lender may refresh checks or decline, so keep the chain informed.

Is the asking price negotiable?

Yes. Use comparable sales, condition, demand and your financial ceiling. The seller decides whether to accept.